Received a debt letter?
If we have recently written to you in relation to a debt outstanding, please use this page for guidance on how to contact us, how to pay and information about debt charities for those struggling to manage their finances.
Received a debt letter?
How to make payment to us
Bank transfer
To make a debt payment online, or via bank transfer, please quote our reference number and pay:
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Recoverable Solutions Limited
Account number: 91705460
Sort code: 60-04-02
Debt advice charities
Citizen’s Advice Bureau (CAB) Offers free debt advice. Get free information and advice about legal, debt, money and other problems by visiting www.citizensadvice.org.uk
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Christians Against Poverty (CAP) Are a nationwide debt counselling & assistance charity throughout the UK. Please visit www.capuk.org
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StepChange Debt Charity, formerly the Consumer Credit Counselling Service, is a charity offering free debt advice and ongoing support to anyone suffering with debt problems. Please visit www.stepchange.org

National debt line offer free, confidential and independent advice on dealing with debt problems in the UK. Please visit https://www.nationaldebtline.org/
Making a complaint
As a debt collection company registered in the UK, we adhere to strict protocols and take complaints seriously.
Should you have a grievance or complaint to make regarding our firms handling of a debt matter, please detail the complaint in writing to our office, or alternatively please email enquiry@recoverablesolutions.co.uk. Please ensure to provide as much detail as possible and include our reference number if known.
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Our debt collection firm is a member of the Credit services Association (CSA) under membership number 1240.
For data protection complaints, please put the complaint in writing to our office for the attention of the data controller, alternatively you can email us on enquiry@recoverablesolutions.co.uk and we will deal with as a matter of urgency.
We are registered with the Information Commissioners Office (ICO)
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