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Poeple consulting businesses and individuals about debt recovery services

Received a debt letter?

If we have recently written to you in relation to a debt outstanding, please use this page for guidance on how to contact us, how to pay and information about debt charities for those struggling to manage their finances.

How to make payment or contact us about a debt letter

Received a debt letter?

Please complete the below information as accurately as possible

If you have received a debt letter, phone calls, a final notice or letter before action and want to respond online, complete the form to provide details. 

PLEASE NOTE - This enquiry form is for debt recovery related matters, if you have received a Court order or legal documents, you should seek immediate legal advice

Thank you, an agent will be in touch shortly

How to make payment to us

Bank transfer

To make a debt payment online, or via bank transfer, please quote our reference number and pay:

Recoverable Solutions Limited

Account number: 91705460

Sort code: 60-04-02

Debt advice charities

Citizen’s Advice Bureau (CAB) Offers free debt advice. Get free information and advice about legal, debt, money and other problems by visiting

Christians Against Poverty (CAP) Are a nationwide debt counselling & assistance charity throughout the UK. Please visit

StepChange Debt Charity, formerly the Consumer Credit Counselling Service, is a charity offering free debt advice and ongoing support to anyone suffering with debt problems. Please visit

National debt line offer free, confidential and independent advice on dealing with debt problems in the UK. Please visit

Making a complaint

As a debt collection company registered in the UK, we adhere to strict protocols and take complaints seriously.

Should you have a grievance or complaint to make regarding our firms handling of a debt matter, please detail the complaint in writing to our office, or alternatively please email Please ensure to provide as much detail as possible and include our reference number if known.

Our debt collection firm is a  member of the Credit services Association (CSA) under membership number 1240.

For data protection complaints, please put the complaint in writing to our office for the attention of the data controller, alternatively you can email us on and we will deal with as a matter of urgency. 
We are registered with the Information Commissioners Office (ICO)

CSA logo
ICO logo
CAI logo
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