Consultancy & Support Packages

What our support packages offer you

Our support packages are designed individually around your debt collection needs. We only use the support service once we have finalised your credit control health check and we think your business could do with ongoing assistance to build a better process to help drive a smoother, faster and improved debt collection process before instructing files for debt recovery or issuing legal action.

Our packages offer:

  • Free Letter & Email templates - We will provide you with a free set of templates you can use to help focus late payers and remain compliant

  • Extended working hours - We are here to help and understand you will need us outside the normal working day

  • A dedicated expert within the field - You will be guided with years of experience with one person managing your account

  • A pre-agree amount of solvency, credit & background checks - You will have access to more detailed information on your existing & prospective customers to truly understand their financial situation and any risk of extending credit to them, or whether a debt may be uncollectable 

  • Discounted rates on tracing only - If you are a landlord, letting agent or anyone needing to simply trace your customers and do not wish to escalate to debt recovery, we can locate your customer and return the file as part of the service

  • A new workflow & overhaul of process - We can build an entirely new collections process and provide ongoing assistance to help implement on your behalf

  • Many more services available upon request